Privacy Policy

Information we collect

When you create an account, place an order, or contact us, we collect the information you provide directly — your name, email address, shipping and billing address, and phone number. Payment card details are entered directly into our payment processors' own secure forms (Stripe and PayPal); we never see or store your full card number.

We also collect basic technical information automatically as you browse — such as your browser, device, and pages visited — which helps us keep the site running correctly and understand how it's used.

How we use your information

• To process and ship your orders, and to send you order confirmation, shipping, and subscription renewal emails.
• To respond when you contact us through the site or by phone.
• To manage your account, including subscription and recurring shipment settings.
• To detect and prevent fraud, and to comply with legal obligations.

We do not sell your personal information. We share it only with the service providers listed below, who need it to help us run the site and fulfill your orders.

Cookies

We use cookies to keep you signed in, remember what's in your shopping basket, and keep your session secure while you check out. We also use Google Analytics, which sets its own cookies to help us understand site traffic and usage. Most browsers accept cookies automatically, but you can usually change your browser settings to decline them — doing so may prevent parts of the site, like the shopping cart, from working correctly.

Third-party services we use

We share the minimum information necessary with these providers so they can perform their part of getting your order to you or keeping the site running well:

Each of these providers has its own privacy policy governing how it handles the information we share with it. If our site links to another website, that site's own privacy practices apply once you leave ours — we don't control and aren't responsible for them.

Children's privacy

This site is not directed to children under the age of thirteen, and we do not knowingly collect personal information from children under thirteen. If we become aware that we've inadvertently collected information from a child under thirteen, we will delete it.

California residents

California Civil Code Section 1798.83 permits California residents to request information about our disclosure of personal information to third parties for their own direct marketing purposes. To make such a request, contact us using the information below.